Service terms
Effective 20 October 2026 · CleanWearPH / CleanWear Panabo
Booking and inspection
A booking request does not confirm a schedule. There is no physical store; handovers are by arrangement. The team confirms availability, the handover point, transport fees and a completion estimate. Every pair or cap is inspected and tracked individually. Please disclose existing damage, delicate materials and special care instructions.
Quotes and cleaning
Displayed package prices form the starting estimate. Additional requested treatments and transport are quoted separately. Treatments already included in your package are not charged again. You review the final quote through your private link before cleaning starts. Price increases require renewed approval. Cleaning results depend on the material and existing condition; discuss particular stains or concerns with the team during inspection.
Payment and return
Payment is by GCash or bank transfer to the account confirmed by the team. A screenshot alone is not payment confirmation: an owner must verify that funds arrived. Partial payments are recorded, but all active items must be ready and the full balance verified before release or delivery. Shoes and caps in one booking are returned together.
Premium delivery
At least one Premium Shoe Cleaning pair qualifies the booking for one combined return trip within Panabo City at no return-delivery charge. Pickup, destinations outside Panabo and additional trips remain separately arranged and quoted.
Changes, cancellations and concerns
Contact the team promptly about schedule changes, cancellation, cleaning concerns or refund requests. The team will review the order and explain any proposed adjustment before recording it. Refunds are manual, linked to the original verified receipt and recorded after the transfer is made. These terms do not create an automatic cancellation charge or promise an automatic refund.
Photos and tracking
Keep your tracking link private. Cleaning photos are removed on the next successful cleanup after the 60-day post-completion/cancellation retention period. Order and financial history remain available to authorized users. Client publication permission is separate from service booking.
Contact
0910 425 7128 · 0976 465 6961
Panabo City, Philippines · No physical store—meet-up by arrangement.